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Browse > Home > News > Komatsu America unveils Komatsu CARE

Komatsu America unveils Komatsu CARE

October 11, 2011 by  
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Komatsu America Corp. recently introduced the Komatsu Care service. It is an advanced solution for product support and is offered for all Tier 4 construction size interim machines. The Komatsu CARE service can make the cost of owning the machines lower whether you have purchased, rented, or leased it. Komatsu is first OEM in construction equipment industry and it offers the customers Complimentary Maintenance Program. It is a division of Komatsu CARE. This complimentary program gives you 500 hour maintenance intervals that are factory scheduled on a Tier 4 Interim equipment of Komatsu construction for first three years or two thousand hours, which ever is earlier. This offer is open for Canadian and US distributors.

Komatsu CARE

The Komatsu CARE Complimentary Maintenance Program includes:

  • Genuine Komatsu Fluids
  • Service work from a technician who is Komatsu Factory Certified
  • KOWA or Komatsu Oil and Wear Analysis
  • Genuine Komatsu Fluid Filters
  • Genuine Komatsu SuperCoolant
  • Inspections multiple points from a technician who is factory certified

CEO at Komatsu America Corp, Dave Grzelak, said that with Komatsu CARE introduction, this company will be the first one to give comprehensive program of complimentary maintenance. The programs of complimentary maintenance have been quite successful till now especially in industry of luxury autos as their residual values are increased on the lease returns. Apart from that, the used vehicle sales price is increased and the component life longevity too is increased. Through Komatsu CARE, Grzelak thinks that he will be able to replicate this success in construction industry for people who are leasing or buying the Komatsu machines.

The program of Komatsu CARE Complimentary Maintenance makes sure that there is proper maintenance with OEM parts is performed by the technicians that are certified by the factory. This program will increase the efficiency and uptime and it will provide you with detailed records of machine maintenance for giving you higher value of resale. Komatsu CARE can be transferred to the new owners after resale in the region of Canada and United States.

Komatsu CARE is introduced for easing the cost of leasing and buying Tier 4 machine says Grzelak. Komatsu CARE is an example of value added services and tools which come with Komatsu equipment purchase. The CEO finally said that Komatsu will continue to offer such programs for improving experience of the customers.

For people who don’t know, Komatsu America Corp, is US subsidiary at Komatsu Limited and is world’s second biggest supplier and manufacturer of mining, construction, and the compact construction equipment. Komatsu America also has equipment for forestry and forklift markets. Through the distributor network, this company offers parts that are state of the art and there is also a service program for supporting the equipments. This company has been supplying reliable high-quality products for nearly one century.

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